| 642-432 examination is also known as Cisco voice | | | | components that are involved in VoIP calls |
| over IP or CVOICE examination. This certification is | | | | 7) Successful connection of basic VoIP net to PSTN |
| one of the most important certifications that are | | | | All these above topics are very important topics to the |
| awarded from Cisco. Cisco voice over IP certification | | | | candidates and it plays a major role in passing the |
| is associated with certifications such as Cisco IP | | | | 642-432 examination. Hence, it is recommended for |
| communication support specialist, CCVP, Cisco rich | | | | the candidates to concentrate on all sections before |
| media communication support specialist certifications. | | | | registering the examination. Apart from these sections, |
| Candidates who are interested in certifying CVOICE | | | | candidates should also concentrate on other topics |
| certification can register the examination in Pearson | | | | such as: |
| VUE center. From this examination, a candidate will | | | | 1) Router configuration |
| gain knowledge on how to support data, implement | | | | 2) Support |
| and integration of voice solution in networking access | | | | 3) Troubleshooting |
| levels. | | | | 4) Integration of the existing connection to PSTN |
| 642-432 examination topics / objectives: | | | | 5) Basic IP telephonic operation |
| The following are the complete details about the topic | | | | Exam details: |
| outlines/ exam objectives of 642-432 and they are: | | | | Examination can be registered in Pearson VUE |
| 1) Describing the similarities and differences between | | | | centers or in online through Pearson VUE website by |
| VoIP and PSTN that includes bandwidth requirements, | | | | paying the exam fee. Examination consists of |
| call transport as well as call signaling. | | | | approximately 55 to 65 questions (depends on each |
| 2) Configuration of router for the basic IP telephony | | | | year) and the time duration allotted for this exam is 75 |
| calls to be completed | | | | minutes. There are no other language options available |
| 3) Troubleshooting the basic IP telephony | | | | for writing this examination apart from English. Other |
| configurations | | | | Cisco examinations are available with language options |
| 4) Successfully integrating the basic IP telephony | | | | such as Japanese, Chinese, and German etc. It is |
| network to the existing PSTN networks | | | | recommended to the candidates not to study more |
| 5) Converse with traditional TDM support personnel by | | | | than 8 hours before the examination session because |
| using the terminology | | | | it may result in confusion and overload. Plan for your |
| 6) Describing the basic operation as well as | | | | study schedules and study accordingly. |