Discovery - The Art of Finding Reliable Data

There are only two kinds of application engineers:documents.
those who sayFor example, reverse engineering revealed the current
"Data is the problem" and those who say "Data arestate network documentation did not reflect actual
the problem."configurations and existing routes. In another case,
The infrastructure team was provided systemsanother key subject matter expert identified
discovery information from a variety of sourcesnetworking equipment was owned and maintained by
including internal IT, contractors and key IT supporttelecom provider Sprint instead of by the company.
vendors. The consolidation team was delighted to seeAdditional verification revealed remote access
"current-state" systems information. However, theequipment had been partially configured and was
team became concerned about the accuracy of theunusable.
information because key application end clientThe original project had been abandoned by the IT
information was missing. The consolidation teamstaff short of being fully configured for operations.
decided to perform first hand verification of allApplication verification and reverse engineering
"current-sate".identified software code that had been written with
The program manager consulted with the acquiring srnetwork third party vendor addressing and
management team, hired contract systems engineerscommunications hard coded into the software
with extensive Microsoft application and desktopbypassing the data file inter-exchange through the
experience to review "current-state" discoverycompany data interexchange server.
information and to log into systems to verify andThe verified and reverse engineered enterprise
document the information. In many cases, the contractarchitecture was significantly different than discovery
network engineer had to reverse engineer networkinginformation presented by the vendors and local IT
equipment and actual protocols to obtain an accuratestaff.
"current state" data. In addition, acquiring companyLesson learned:
subject matter experts were engaged to verify andThere is no hard-and-fast reliable information source.
document as-built server and storage systemThat would be too easy.