Hello ! Hello !

ign="center">delivering the VoIP application.
Voice Quality in VoIP Networks• Continuous -- The VoIP network must be
Businesses and organizations everywhere are lookingmeasured continuously, in real-time, and throughout the
for cheaper communications using VoIP these days.life cycle of the VoIP application.
There are huge cost savings from the old telco pricing• Comprehensive -- Network measurement
levels even now for voice and data communications.must include both active performance verification and
Of course, adopting VoIP means different things topassive performance monitoring.
different companies. Some find that bridging theirHow is Quality measured
existing PBX systems via IP trunking is aToday’s most sophisticated measurement
cost-effective way to leverage their IP network andsuites deliver an objective measure of voice quality
preserve their investment in traditional circuit-switchedbased on the ITU-T G.107 (E-Model) standard.
infrastructure. Others are extending IP telephonyPUTTING THE QUALITY IN QoS
throughout the enterprise with software-based callAs legacy systems depreciate and renew more
servers and IP phones on the desktop. Additionally,organizations will adopt the advantages of VoIP. As
many enterprises are also taking advantage ofthey do so enterprise managers should remember the
IP-based audio conferencing and call centers. Smallerimportance of VoIP measurement strategy to maintain
companies, eager to offload voice infrastructurequality levels. Not doing so leaves mission-critical voice
maintenance, are turning to provider-hosted solutions,and data applications at risk which could be an
such as IP Centrex or unified messaging services.expensive error.
But whereas some IT professionals are leaping in withGood Measurement and Management allows :
both feet, others are hanging back. And while some• A precise analysis of call quality using the
are not yet convinced of the VoIP business case, thesame criteria that determines user satisfaction;
vast majority is hesitant due to well-founded concerns• Pinpoint trouble areas, in time to prevent
about voice quality -- especially for calls that will beservice interruption;
routed over a WAN or the Internet. Voice is a• Evaluate service provider responsibility for
mission-critical application and many enterprises areperformance issues; and
simply unwilling to make the leap to VoIP until they can• Provide the information needed to plan
be assured that users will enjoy the same voice qualitynetwork and service enhancements effectively.
and call reliability they currently have with their legacyConclusion
PBX/PSTN infrastructure for each and every call.Answer the call of the future with VOIP. Speak to a
Is it the IP Network that causes the problems ?systems architect who can give you business quality
Often this is the main reason ! Loss of packets,solutions and equipment to ensure you aren’t
network jitter, endpoint jitter and latency all add toin hello ! hello ! business communications mode.
possible small but annoying delays, echoes andReport this article
talkover occurring. This can be very frustrating andThis article is free for republishing
particularly in a business situation difficult to work withSource:
as it is the unwritten rule it will go wrong when youRepublish this article
really need it. The fact that call quality was good
yesterday or minutes ago does not ensure goodAsk a Question About this Article
quality on the next call, due to the dynamic nature of IP>> How do I get this girl to like me in middle school
networks and their ever-changing usage patterns....
Measuring quality ensures your High Quality IP>> Hello kitty sailor tank top
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• Pervasive -- Measurement must encompasswhat types of hello kitty merchandise is out there and
all IP network infrastructure and services engaged inwhere can i buy some from?