| In order to solve all the complex problems in the IP | | | | the errors that commonly happen. |
| telephony networks, troubleshooting is necessary to | | | | IP telephony- future telecommunication: |
| solve the entire problem. | | | | This can be said as the converged voice as well as |
| 1) Master level of troubleshooting techniques and the | | | | data infrastructure that boast better flexibility and |
| methods for all parts of Cisco solutions like IP phones, | | | | create costs efficient scalability when compared with |
| call manager, applications and gateways etc. | | | | the traditional telephony. One of the important in |
| 2) Learning on how to investigate and resolving the | | | | troubleshooting the IP telephony is underlying the |
| problems on voice quality such as choppy audio, audio | | | | network infrastructure. Troubleshooting the Cisco IP |
| delay, noise as well as static, no way or one way | | | | telephony helps to identify the common problems that |
| audio and echo etc. | | | | occur and resolve the same in the solution. |
| 3) Knowing about the several types of troubleshooting | | | | Troubleshooting will cover all the entire regions of IP |
| all tools at the disposal and process on using them | | | | telephony like call routing, network infrastructure, voice |
| which depends upon the problems. | | | | mail and other voice related deals in the IP telephony. |
| 4) Discovering the potential causes for the problems | | | | Even candidates will be learning about the |
| and also efficiently learning the troubleshooting process | | | | troubleshooting on quality of voice solutions in this part. |
| for resolution. | | | | Troubleshooting of Cisco IP will clearly explains about |
| 5) Process on how to identify and resolving all | | | | on how to solve the problem that root causes the |
| gateway problems by breaking up the components in | | | | problems. Descriptions of all problems will show the |
| to several logical groups and following up the efficient | | | | functionality of each solution. After that steps on |
| approaches on troubleshooting. | | | | solving the problems as well as identifying for the |
| 6) Using the best IP telephony recommendations in | | | | same will be learned within the period of the course. |
| order to build up the IP deployment as well as to avoid | | | | |