| Cisco offers IP telephony program to the | | | | Candidates need to be specialized or should have |
| professionals. IP telephony program will help the | | | | earned certain credentials after learning some |
| candidates in getting credentials on installation, | | | | certification courses. Similarly, the credentials that the |
| configuration as well as maintaining all the Cisco IP | | | | candidates will gain after the completion of the Cisco |
| telephonic solutions. This course mainly focuses on call | | | | IP telephony program are as follows. They are: |
| manager in Cisco, call routing as well as signaling | | | | 1) Candidate should be able to deploy the call manager |
| components on the Cisco IP telephonic solutions. This | | | | server from Cisco by using the IP telephony |
| course also includes a lab session where candidates | | | | deployment model as the tool. |
| will learn about the installation process as well as | | | | 2) Candidate should be able to configure the call |
| configuring the call manager (Cisco), configuring the | | | | manager server from Cisco and catalyst the switch |
| gatekeepers, gateways and switches etc. It also built | | | | option in order to enable the calls on-cluster. Also add |
| route plans in order to place the intercluster and | | | | users as well as phones with the call manger from |
| intracluster IP phone calls in Cisco. | | | | Cisco database by using configurations manually and |
| Prerequisite required for learning Cisco IP telephony | | | | by the tool called bulk administration |
| program: | | | | 3) Candidate should be able to configure the |
| In order to learn the Cisco IP telephony program, | | | | gateways from Cisco and also to create a route plan |
| candidates need to have adequate knowledge on | | | | in call manager in order to enable the calls to remote |
| CVOICE (Cisco voice over internet protocol) or | | | | clusters and hence calls will be preserved even if |
| knowledge on equivalent to CVOICE. Candidates also | | | | WAN has failed or not oversubscribed. |
| need to have adequate knowledge on ICND (Cisco | | | | 4) Candidate should be able to configure the call |
| interconnecting network devices) or knowledge which | | | | manager from Cisco in order to enable the attendant |
| is equivalent to ICND. | | | | Console from Cisco as well as Cisco application on IP |
| Objectives of Cisco IP telephony program: | | | | manager assistant. |