| Effective communication is the 'mantra' behind the | | | | other such resources are delivered by the service |
| success of any endeavour - business or otherwise. | | | | providers themselves. Moreover, the costs of these |
| Whether it is an individual or an institution, there is no | | | | services are often very reasonable. In addition, with |
| substitute for an open channel of dialogue wherein the | | | | such a service in place, the organizations can keep a |
| pressing issues can be resolved and pending situations | | | | track of their cost of operation quite easily and without |
| dealt with. However, for big corporations, it seldom | | | | doing much in terms of active involvement. |
| becomes rather difficult to manage their | | | | Moreover, the voice quality in Voice over IP has seen |
| communication infrastructure on their own. And if the | | | | a lot of improvement in the last couple of years and |
| infrastructure in question is VoIP, then the management | | | | so the users do not have any reason to complain on |
| becomes all the more critical. The help of qualified | | | | this front. As a matter of fact, there are specific |
| professionals are very much required in such | | | | parameters for objectively measuring the same and |
| conditions. And this is where the managed VoIP | | | | effective steps can be taken if there is any deviation |
| services come in. | | | | from the standards. The providers of managed |
| Managed VoIP services are just that- they are | | | | partitioning service have the necessary know-how to |
| managed by third party service providers for the | | | | deliver the same to their clients in the most cost |
| corporate clients. These services are like a God-send | | | | effective manner possible. |
| for the corporations that are contemplating on | | | | More specifically, the VoIP providers of managed |
| changing their communication infrastructure from | | | | switch partitioning must have |
| traditional systems to IP telephony. The varied | | | | 1. Skill sets to deploy and manage voice over IP |
| requirements of the corporate users are solved in a | | | | networks in real environments |
| comprehensive manner with the users having little to | | | | 2. Proven track records for delivering the best in voice |
| complain about. | | | | quality |
| The proper running of an IP telephony system requires | | | | 3. Expertise for effective monitoring of the system in |
| certain special skill sets that are in short supply. It takes | | | | different situations |
| quite a lot of effort on the part of the corporate users | | | | The managed VoIP service should ideally be flexible in |
| wanting to change to Voice over IP to do it using their | | | | nature. The providers delivering such services should |
| own resources. Managed VoIP services often | | | | be stable in their standing. They should be able to offer |
| become the best available option. The technical | | | | the necessary equipment and infrastructural support |
| resources are delivered by the providers of the | | | | as and when the need for the same arises. They |
| managed partitioning services. | | | | should understand the vision of the company going in |
| In these VoIP services, the infrastructural support- in | | | | for the change and be ready to support them with the |
| terms of equipment, software, NOCs, VoIP switch and | | | | technical expertise at their disposal. |