| For a sales based business, the benefits of of VoIP go | | | | amount of Internet bandwidth. The real problem lies in |
| far beyond mere cost saving and fewer headaches. | | | | the fact that many telcos don't play nice with VoIP |
| Though factors like that can be the primary driving | | | | data. |
| force behind the adoption of VoIP, firms soon | | | | In Germany for example, T-Mobile has made no bones |
| understand that they can leverage Internet based | | | | of the fact that VoIP cannibalizes their regular voice |
| voice systems to more efficiently manage their sales | | | | network and have therefore banned VoIP traffic from |
| force and better serve their customers. For this to | | | | travelling over their network. Similar attempts were |
| happen, mobile VoIP is has to be a critical component | | | | made by Apple and AT&T with the Skype |
| of the infrastructure for the simple reason that sales | | | | applications. However, after much public outcry and |
| people are almost always on the move. | | | | threats from governmental regulatory bodies, the |
| Features such as single number integration for multiple | | | | situation has been improved significantly. People are |
| devices are possible only when a mobile phone's | | | | able to now use the full power of VoIP from their |
| service provider plays nicely with VoIP based services. | | | | uncrippled mobile broadband phones. |
| Of course, there are systems like Google voice that | | | | In addition, the many studies that shed light on |
| enable a "call back" functionality, but that's only a stop | | | | insufficient bandwidth compared to what is advertised |
| gap solution. The real problem is that mobile broadband | | | | have forced the telcos to improve their services - and |
| these days doesn't allow VoIP to reach its full potential. | | | | all this is good for VoIP traffic. Whatever is good for |
| For one thing, many customers complain about not | | | | the Internet is good for voice data too and the way |
| being able to get the advertised speeds on their mobile | | | | things are going now, it can only get better. |
| network. In the US especially where broadband | | | | New 3G and 4G networks are coming into play and |
| infrastructure development has been shackled by | | | | you can be sure that businesses are not going to hold |
| corporations who try not to upgrade, this is a serious | | | | back from making use of these technologies to the |
| problem. And yet it's only half the story. Sure speed is | | | | fullest. In the long run, VoIP is unstoppable and your |
| important, but by itself, VoIP only takes up a minuscule | | | | businesses needs to adapt as well. |