| VoIP or voice over Internet protocol is a way of | | | | carrier service providers would also generally require |
| transmitting voice over the Internet by converting voice | | | | VoIP gateways and switches among some other |
| which is in analogue signal form into small digital IP | | | | technical devices. Hence, a certain level of investment |
| packets. This is reconverted into analogue signals | | | | is necessary. |
| before it finally reaches the receiver. Due to the | | | | On the other hand, for an organisation to become a |
| immense demand for VoIP telephony services, there is | | | | reseller, minimum investment is required since they do |
| an upsurge of voice over IP service providers, | | | | not have to worry about setting the infrastructure or |
| wholesale carrier service providers and resellers in the | | | | purchasing technical equipments. It is ideal for those |
| telecom industry. Despite the fact that there are a | | | | businesses that have local customer base. It is a great |
| number of VoIP companies already existing in the | | | | option for business houses to become a reseller if |
| market, and large numbers of them still continues to | | | | they want to get the benefits of being an integral part |
| venture into this field, there is space to accommodate | | | | of the telecom industry without spending millions of |
| them all. This is due to the fact that communication is | | | | dollars. |
| spread across the entire horizon with no area that is | | | | Both wholesale carrier service providers and resellers, |
| left untouched. As a result, telecom industry is perhaps | | | | in order to make maximum profit while providing best |
| one of the largest and fastest growing industries in the | | | | voice quality service, must guarantee that they are |
| world. | | | | taking service from the providers who offer them best |
| A business who wants to utilise the benefits of VoIP | | | | rates, and enhanced voice quality and clarity. Best |
| by becoming a part of this rising technology can easily | | | | service alone would ensure an increasing customer |
| opt for this field, basing their decision on a number of | | | | base to both wholesalers and resellers. Another |
| factors. VoIP service providers usually need millions of | | | | important service that should be included in the service |
| dollars to support the entire infrastructure and for | | | | package provided to them is strong technical support, |
| purchasing equipments that are needed for call | | | | which would provide support round the clock for 365 |
| termination. Also, they would need to know in depth | | | | days. This would certify proper working of voice over |
| the entire technicalities of this technology. Not just this | | | | IP telephony services. Few service providers provide |
| but it also takes a number of years to create your | | | | technical support not just via email but also live MSN |
| market standing. It is comparatively easier to become | | | | chat, thereby making it easier to contact the support |
| a VoIP Carrier Service provider. This is recommended | | | | team instead of waiting for hours at length for the help |
| if a company has a large customer base and can thus | | | | desk to take your call. |
| easily sell VoIP minutes in bulk to them. Wholesale | | | | |