| In recent months, we've seen a lot of hoopla over | | | | does MagicJack claim that it assures its customers of |
| Vonage and MagicJack, as well as other cheap VoIP | | | | high-quality connection/audio for calls made through it. |
| services. This is understandable really. In these times, a | | | | Many users complain that it takes five or more dial |
| penny saved can mean a lot. The economy's in tatters | | | | attempts to get a call connected and that calls often |
| and we all want to cut down our day-to-day cost of | | | | drop after a few minutes. |
| living, but are Vonage, MagicJack and the cheap VoIPs | | | | Since MagicJack US calls are practically free, you can |
| our only options when we want real savings? Are | | | | expect the company to try to earn through other |
| these necessarily the best VoIP services around? | | | | means. You just can't ignore how they try to do it. |
| Vonage: Savings at Face Value Only | | | | When you're online with your MagicJack, you are |
| Despite the media barrage that Vonage is one of the | | | | bombarded with ads. Worse, your calls are mined and |
| cheapest VoIP companies around, it is not really so. A | | | | analyzed to feed you with targeted ads. So, if you call |
| typical Vonage bill will list its low-low service cost sure, | | | | your doctor's office often, you can expect a lot of |
| but run through that list and you will see all sorts of | | | | meds ads on your computer. Not only is this irritating, |
| "other fees" - fees you don't normally find in other | | | | it's plain intrusive. |
| VoIP services' bills. For example, there's the Regulatory, | | | | In all, MagicJack doesn't seem so great. You need to |
| Compliance and Intellectual Property fee. Surely the | | | | be logged in on your computer all the time. You have |
| company will find ways to spin these fees and make | | | | to dial over and over. You've got the ads. And, you've |
| them sound almost logical, but since when are the | | | | lost your calls' privacy. |
| "Regulatory, Compliance and Intellectual Property" | | | | Where There's Real Savings In VoIP |
| costs for using a service not just part of the price? | | | | For consumers and those interested in reselling VoIP |
| You know these expenses exist for everything from | | | | services, real savings don't always come with the |
| a gallon of milk to a trip to the dentist office, so why | | | | lowest price. You'd find that several good wholesale |
| does Vonage get to present it as if it's some special | | | | VoIP service providers, and consumer VoIP service |
| tax? | | | | providers, offer their services at mid or high price |
| And, if ever you find yourself dissatisfied with the | | | | ranges. Those that offer at higher rates will often add |
| company's service, make sure you do something | | | | "perks" to their services, such as package flexibility and |
| about it within the 30-day money-back guarantee | | | | easy-to-use interfaces. (But even so, these prices are |
| period and have enough patience on hand. You'd need | | | | still relatively lower than traditional phone companies'.) |
| to call their toll-free number (expect to be on hold for | | | | For consumers, the trick is to do your homework |
| about 30 minutes) just to cancel. If you act too late | | | | before getting on board with one VoIP service |
| and you haven't even reached two years with the | | | | provider. Search online for user reviews - there are |
| company, expect some sort of cancellation fee. For | | | | plenty. Call their representatives and ask to try the |
| now, the fee's at $39.99, but we've read horror stories | | | | service. VoIP companies want to convert people to |
| of it as high as $140 for users who have accepted | | | | using digital phone services, so they are likely to |
| special promotional pricing or "pre-owned" equipment. | | | | provide trial periods or money-back guarantees for |
| Where the real savings come in are really hard to find | | | | first-time customers. Lastly, have a checklist of what |
| in this mess. This is really sad. Vonage is one of the | | | | you want in a VoIP services provider. Customer |
| pioneering companies in the VoIP industry. They should | | | | expectations and needs differ. Sometimes, free |
| have just been more upfront with their customers. | | | | services (or even just the MagicJack) are suitable. |
| MagicJack: Overhyped? | | | | Other times, you'd want something more - perhaps, a |
| Of course, who can ignore the MagicJack? MagicJack | | | | real replacement for your traditional phone. This is |
| is a USB device you use to connect through your | | | | where the better or best VoIP services come in. It is |
| computer and make phone calls to anywhere in the | | | | very true in the VoIP industry that you get what you |
| United States... FREE (ahh... but what is it our parents | | | | pay for. |
| told us? "If it sounds too good to be true, it probably | | | | For those interested in reselling VoIP services, getting |
| is.") If you want to use a conventional phone with it, | | | | your homework done is also a prerequisite. You should |
| you need to get a subscriber line interface to plug into | | | | have, at least, an intermediate understanding of the |
| the device. Telecommunications connections are | | | | technology behind the business. This way, you know |
| through its sister company, YMAX. Your first year | | | | what's important and why VoIP reseller services are |
| using MagicJack is "free"; subsequent years come with | | | | priced as such. Much in the same manner as the |
| a $19.99 fee. By the looks of it, MagicJack seems | | | | consumer's experience, the better or best VoIP |
| great. Calls within the country and Canada are free - | | | | services don't always come with rock-bottom prices. In |
| who can resist that? | | | | this case, it's a matter of how you eventually market |
| But then again, your MagicJack connection depends on | | | | the services. Good customers know that quality |
| your computer being on all the time. That's a huge | | | | comes at a price. The best VoIP services will give you |
| inconvenience. Plus, your call quality suffers when using | | | | VoIP packages worth selling to discerning customers. |
| your broadband connection on the computer. Nowhere | | | | |