| How new IP Telephony & InBound Network call | | | | country) - with network based disaster recovery call |
| management and routing services can make you | | | | routing |
| & your franchisees more money. | | | | Set and monitor franchisee telephone performance |
| Plain Old Telephony services (POTs) in many | | | | standards- how many sales / service calls does a |
| franchise organisations have been an operation issue | | | | franchisee receive, how long do they take to answer |
| for the local franchisee. | | | | calls etc |
| Increasingly subordinated to the Internet as a marketing | | | | Enable remote and local training - anytime access |
| medium POTs are seen more and more as a utility | | | | network call recording |
| with little value to add. | | | | Make every marketing dollar count - never miss |
| Until now that is; when telephony joins the Internet | | | | another sales call, anywhere in the country |
| world! | | | | Franchisee pays - competitive telephony prices and no |
| IP Telephony combined with InBound Network Call | | | | long term commitments |
| Routing makes telephony a key marketing and | | | | Franchisors control and set policy framework - service |
| operational tool in the centrally administered | | | | providers manage and operate network franchise |
| Franchisor's Operations & Sales Manual. | | | | telephony services for you |
| IP Telephony (or VoIP) services can be tailored to | | | | Additional revenue opportunity for franchisor, and helps |
| meet the needs of each franchisor, but key highlights | | | | franchisee make more money |
| can be summarised as follows: | | | | All these great benefits for a franchise brand, and it so |
| Free inter site calls between franchisor & | | | | easy... |
| franchisees - via internal IP telephony network | | | | No up-front investment in systems or hardware, it's a |
| Increase central and local marketing campaign ROI and | | | | PAYG service |
| conversion ratios - with advanced statistical call | | | | Save money on existing telephony costs |
| analysis | | | | Simple to use; InBound call management and routing is |
| Retention of leads and sales calls if franchisees leave | | | | a sales (not technology) led service which anyone can |
| or finish -due to centrally maintained local and national | | | | administer |
| numbers re-routing | | | | Keep all your franchise network's existing local, national |
| 100% accurate inbound sales calls to most appropriate | | | | and non geographic numbers |
| franchisee - with automatic local and national location | | | | IP Telephony and InBound Call Management & |
| originated call routing | | | | Routing providers can also provide professional |
| Substantiate benefits of central office - £ for | | | | services to help with: |
| £ analysis of central marketing activity results | | | | Seamless migration from POTs to franchise InBound |
| Reduce royalty avoidance - track, monitor, maintain | | | | call management and IP telephony with carefully |
| and audit telephone sales activities | | | | worked through migration plans. |
| Never lose another call due to faults (anywhere in the | | | | |