| It may be that your office telephone equipment is, well, | | | | That may include things such as: |
| let's say a little past its prime! | | | | - video; |
| Perhaps it: | | | | - conference calls; |
| - was purchased many years (or even decades!) ago; | | | | - call re-routing and following; |
| - comprises lots of different makes of equipment that | | | | - data exchanges;etc. |
| have somehow been patched together to provide | | | | Making the right choices |
| your system; | | | | Selecting a new system is something that it's easy to |
| - isn't entirely reliable or able to support modern | | | | get wrong and that is why specialist advice from |
| functions such as conferencing. | | | | experts is typically advisable. There are a number of |
| The harsh choice | | | | reasons for that, not the least of which is that it's |
| If any of that sounds familiar, you realistically face two | | | | necessary to think a little about the future and to make |
| options: | | | | sure that the selected system is capable of growing |
| · do nothing and hope your business telephone | | | | and evolving in tune with your business. |
| system doesn't generate troubles for you (or perhaps | | | | Having today's very best system may not be of much |
| - more troubles); | | | | use if it's incapable of expansion in future - it just |
| · replace it with a new system. | | | | becomes tomorrow's potential technical dinosaur. |
| Replacement | | | | Maintenance |
| A modern business telephony system from a | | | | Of course, if your immediate problem is the frequent |
| reputable supplier (for example Siemens telephone | | | | crises with your existing system, then you may be |
| systems) can typically be installed quickly and there is | | | | worried about just keeping things going while you |
| a range of configurations available to support the | | | | select your new system. |
| needs of the smallest companies right up to the | | | | By taking out a maintenance contract with a skilled |
| largest. | | | | supplier of telephony services, you may be able to |
| Purchasing a new system may provide you not only | | | | keep the worst at bay and buy yourself a little |
| with a more reliable set of office telephone equipment | | | | breathing space. |
| but it may also allow you to participate in modern | | | | That may allow you to concentrate on finding a |
| communications exchanges with your customers and | | | | permanent solution to your office telephone equipment |
| suppliers. | | | | predicament. |