| Our virtual business is expanding while other, more | | | | virtually. And of course, we can target recession |
| traditional businesses are in the midst of a major | | | | resistant industries because our model is highly elastic. |
| contraction. This spells o-p-p-o-r-t-u-n-i-t-y for those | | | | Thus, we have enjoyed continued expansion in a |
| companies which can take advantage of the talented | | | | contracting economy. But if we do ever experience a |
| labor pool that is now available. It's always challenging | | | | business downturn, the virtual model makes it much |
| to hire the best and brightest. But in a virtual model, we | | | | easier to contract quickly, gracefully and without the |
| can deliver greater value because all of our | | | | typical adverse impact to the bottom line. And |
| investments are in people and technology. Thus our | | | | everyone who works with us - understands this model. |
| prices are often 30% or 40% less for comparable | | | | That's one of the reasons our teams are motivated |
| services than our "traditional" competitors. | | | | without the usual "motivation and team building |
| We can deliver better results because we are | | | | techniques" required in a tradition brick and mortar |
| investing in better talent and current SaaS (Software | | | | environment. |
| as a Solution) web based technologies like web | | | | The virtual model is truly empowering and offers a |
| meeting solutions (GoToMeeting), free telephony | | | | faster path to profitability for most companies. |
| solutions (Skype) and contact management solutions | | | | Granted, not all companies can operate virtually, but |
| like BigContacts or For our lead generation telesales | | | | taking a page from the Amazon playbook, if you can |
| operation, we are finding amazingly talented people | | | | sell your products (or services) without a retail |
| across the country who have been laid off after | | | | storefront, you are virtually guaranteed to have a |
| years of efforts for competing firms. The same holds | | | | better shot at success, your virtual success! And a |
| true for our marketing contractors, web designers, | | | | great part of that success can be attributed to a |
| graphics team, writers and editors, all of whom work | | | | talented, distributed, highly productive virtual work force. |