| The Voice over IP technology plays an important role | | | | business entities that cannot afford to invest in IP PBX, |
| in the proper functioning of a business houses. With its | | | | as it lets the business users to save on operational |
| advanced & "unified" process of communication, | | | | and capital expenditure. |
| the Internet telephony solutions can take on most | | | | With these services, the carrier handles the call control, |
| challenges for the clients; as a matter of fact, | | | | service logic as well as responsibility for network |
| increasingly, these solutions are giving a tough | | | | equipment, customer provisioning, operations and |
| competition to traditional communication channels. As a | | | | administrations. Therefore, depending upon the need |
| matter of fact, the IP technology is coming up as an | | | | and requirement in terms of size and operations of the |
| effective alternative to analog telephone connections. | | | | business, these services can vary from one business |
| Instead of setting-up a dedicated circuit switching | | | | to other. As a matter of fact, the best such business |
| network between the potential users, VoIP digitalizes | | | | service is one that delivers in terms of cost-efficiency, |
| conversations and transmits the same over the | | | | flexibility, scalability and security to the business users. |
| Internet using standard TCP/IP networking packets. | | | | 1. Cost Efficiency: This type of services help the |
| In comparison to the traditional PSTN services, the | | | | business users to cut down on monthly telephone bills |
| business houses of varied sizes are opting for the | | | | by up to almost the half cost when compared to the |
| Internet telephony services. As a matter of fact, some | | | | PSTN services. In some business houses, monthly bills |
| business houses have either begun to integrate IP | | | | have been brought down by 40 to 60 per cent. This |
| services in their day-to-day communication or are | | | | factor of cost efficiency is purely dependent upon the |
| planning to go for this all important switch. The | | | | selection of a service provider as well as equipment |
| assimilation of VoIP for business is beneficial for the | | | | that the users use. |
| clients in more ways than one. | | | | 2. Availability of built-in features: The Voice over IP |
| For one, there is a definite increase in the profit | | | | services helps the business houses to avail built-in |
| margins of the companies and a concomitant reduction | | | | features such as voice mail, call waiting, call routing, |
| in monthly telephone bills to a large extent. Moreover, | | | | caller ID and call conferencing as well. These features |
| businessmen and the users can enjoy calling to distant | | | | are additional when compared to traditional phone |
| locations without spending much from their pockets. | | | | services. |
| The VoIP business solutions also enhance customer | | | | 3. Flexibility: The Voice over IP services are flexible, in |
| satisfaction with other facets such as call productivity - | | | | the sense that the users are able to add and extend |
| wherein data or video are sent over the same IP | | | | the telephone lines to their existing IP systems. |
| network. | | | | Therefore, it can be said that with IP services can be |
| The VoIP has become an accepted means of | | | | used in a more flexible way and the way the VoIP |
| communication for many businesses and corporate | | | | business opportunities can be realized are varied. |
| houses. There are two types of VoIP business | | | | 4. Security: The business houses enjoy reliable |
| services that are based on this very sophisticated | | | | communication over the packet switch technique as |
| technology namely - call termination service and IP | | | | the desired communication process is base on the |
| Centrex service. Both these services are based on | | | | compression of IP packets. Moreover, it allows the |
| packet switching technique that provides | | | | business users to enjoy seamless connectivity. |
| business-class phone capabilities to its users. The call | | | | To enjoy the "best" VoIP services, the business |
| termination services are suitable for the business | | | | houses must use the high speed broadband |
| houses that have their own voice infrastructure and | | | | connections that can guarantee communication with |
| simply wish to terminate the calls over the IP network. | | | | better voice quality. |
| On other hand, the IP Centrex is a remedy for those | | | | |