| The move from traditional public switch telephony | | | | customised VoIP billing solution for wholesale carriers |
| network to VoIP services has been growing quite fast. | | | | and resellers, specialized business solutions for |
| All sectors of the industry are making this shift, thereby | | | | corporates, ISP's and contact centers etc. VoIP can be |
| pointing out the growing reliability on VoIP telephony. | | | | utilised by almost everyone to their advantage due to |
| There are numerous reasons for this change which | | | | its high flexibility. |
| has come over a period of time. Initially, VoIP | | | | VoIP Service providers offer their services to |
| termination service wasn't accepted too well by the | | | | wholesalers and resellers. Calculation of tariff of every |
| industry. Also, broadband Internet was not easily | | | | individual client for wholesalers and resellers would |
| available and lacked speed, thereby providing low | | | | have been a difficult task had it not been for |
| voice quality. However, with the passing of time, a | | | | customised CDR through real time billing. CDR or call |
| number of improvements have been brought about in | | | | duration report provides one of the biggest |
| order to make VoIP achieve the status of the new | | | | advantages to the wholesalers and resellers, by giving |
| leader of the telecom industry. Voice over IP telephony | | | | them the exact amount of tariff to be charged from |
| has made life much easier and also increased the | | | | every customer. It covers essential features like the |
| efficiency of the businesses through its various | | | | duration of every call, and tariff to be charged after |
| features. | | | | adding the profit margin of the wholesaler or reseller. It |
| VoIP is cost-effective, provides the same voice quality | | | | creates a separate account for every client, thereby |
| as PSTN, and offers greater flexibility and mobility to | | | | providing ease of operations. It also helps put a call limit, |
| corporates, thereby unifying their communication | | | | which would enable a client to make calls only for a |
| structure. Besides this, several other features can be | | | | particular limit that has already been pre-set by the |
| availed through VoIP services. They are provided by | | | | wholesaler or reseller. |
| some established service providers, namely: | | | | |