| In the world of office technology, there are many | | | | with the service like automated greetings for callers |
| technical terms used which can confuse even the | | | | dialing menus, connections to voicemail, |
| most savvy user. Furthermore, two of the most | | | | teleconferencing and much more. In addition, it reduces |
| confused office technology terms are VoIP and PBX. | | | | cost by removing the need for every person in the |
| If you run a small office and are looking for optimal | | | | office to have an individual phone line that gets used a |
| communication, you should look no further than a VoIP | | | | fraction of the time. In turn, PBX allows the company |
| or PBX phone system. Both streamline the | | | | to reduce the number of lines, while still having a |
| communication process by keeping you and your staff | | | | telephone in each office or department. All internal calls |
| linked, for a fraction of the cost of a traditional phone | | | | are routed internally and outside calls are routed to any |
| system. If you're looking for the perfect office phone | | | | available outside lines. Another attractive feature of |
| system but can't decide between a VoIP or PBX | | | | PBX phone systems is their ability to evenly distribute |
| phone system, here are some key attributes that one | | | | call to a department among available employees, |
| apart from the other: | | | | conference multiple incoming calls, and even play music |
| VoIP System | | | | while the caller is on hold. All in all, a PBX system in |
| VoIP stands for Voice over Internet Protocol. It uses a | | | | your small office can really give prospective clients the |
| packet switched network to pass voice data that has | | | | sense that you're professional and polished, every time |
| been digitized from one point to another. This allows | | | | they call. |
| telecommunications companies to have more | | | | IP PBX System: The new addition to PBX technology |
| conversations in the same amount of bandwidth. One | | | | As the technology has developed, many PBX |
| of the biggest draws of VoIP services is the cheap | | | | systems are equipped to handle VoIP calls, this is often |
| long distance calls. In addition, VoIP set-up differs from | | | | called IP PBX. Using VoIP in a PBX phone system can |
| PBX set-up in that users are often left to set up the | | | | really make communication seamless in your office by |
| VoIP systems themselves, whereas many PBX | | | | allowing users to utilize a single phone to dial outside |
| companies take charge of the setup and the users | | | | numbers or make long-distance calls. A software |
| don't have to do anything. | | | | program like an IP PBX system can take advantage |
| PBX System | | | | of the processing power of a computer and Windows. |
| PBX stands for Public Branch Exchange. Essentially, it | | | | Another extremely convenient feature is that it allows |
| is a miniature telephone network set route incoming call | | | | easy roaming of users. Calls can be taken anywhere |
| to the appropriate extension and to share phone lines | | | | in the world because of the SIP protocol |
| between each extension. Many companies like a PBX | | | | characteristics. |
| phone system because of the great features included | | | | |