| ity, flexibility and unified communication are some of the | | | | definitely be run on the fiber optics instead of coaxial |
| major trends in the telecommunication domain, | | | | wires. |
| nowadays. These can be met with the adoption of | | | | The companies that offer business VoIP services are |
| VoIP services; the potential users are then able to | | | | well-known as VoIP service providers, wholesalers and |
| share text, images, and videos with their clients or | | | | resellers. The Tier1 providers have their physical |
| partners. As a matter of fact, these services have | | | | network; they offer some portion of their services and |
| become an important part of communications – | | | | products to wholesalers or resellers, according to their |
| both personal or otherwise. Without being an expert in | | | | specific needs or requirements. Nowadays, especially |
| this domain, any entity can meet the requirements of | | | | in the developed countries, these services are |
| becoming a provider of such services. Besides all | | | | increasingly gaining importance over the PSTN |
| these, the IP telephony services also deliver the | | | | services. These services are backed with various |
| ultimate flexibility to people for connecting with others. | | | | features and benefits such as: |
| It can be said with a lot of conviction that the latest | | | | 1. Flexibility: The VoIP business services are more |
| services pertaining to voice over IP has brought in quite | | | | flexible than the PSTN services. The potential users |
| a radical change in the way one communicates. With | | | | can increase or add telephone lines to their preexisting |
| clear call quality, excellent QoS issues, improved | | | | systems. |
| productivity, and 24x7 customer service, there is little | | | | 2. Scalability: These services are location independent, |
| more that any user could ask for. | | | | as business users can enjoy communication from |
| The VoIP services strives to identify and provide the | | | | anywhere, even across the national boundaries. |
| best in the telecom domain. As a matter of fact, it | | | | 3. Additional benefits: The value added services play |
| delivers competitive edge to all its business users with | | | | an important role in attracting the users. Unlike PSTN |
| its services. Therefore, the business entities can | | | | services, the users can enjoy additional features |
| establish reliable and secured connections with others, | | | | pertaining to communication such as 3-way calling, |
| at relatively low costs. | | | | caller ID, call forwarding and call waiting. The audio and |
| An advanced VoIP phone service uses the broadband | | | | video conferencing is also possible with the advanced |
| speed Internet connection to ensure a unified | | | | IP telephony services. |
| communication. In stark contrast to the wires in the | | | | 4. Cost Advantages: With the business VoIP services, |
| traditional PSTN services, these services are | | | | the users can enjoy incredible savings on their monthly |
| expected to bring about a reduction in the monthly | | | | telephone bills. The cost advantage is dependent on |
| telephone bills. With these services, the business | | | | the selection of the IP service provider as well as the |
| entities can cut-down on their monthly bills by as much | | | | IP products that are in use. |
| as up to 60 percent. While looking at the incredible | | | | To conclude, it can be said that VoIP services are |
| savings, it can be said that in the upcoming 20 years or | | | | getting popularity over the other traditional services, as |
| much sooner, the world telephone systems will | | | | business users enjoy various features and benefits. |