| VoIP Solutions are available for both business and | | | | ability to make "calls." |
| personal use, but what is VoIP? VoIP stands for Voice | | | | Another thing you may want to consider is that, at the |
| over Internet Protocol and generally refers to the use | | | | present time, emergency service is either not available |
| of internet for phone services. There are other terms | | | | or available on a limited basis through this service. |
| used to refer to the same thing such as internet | | | | Primarily the loss of service is due to the difficulty to |
| telephony, IP telephony, broadband telephony, and | | | | locate the VoIP user by geography. If you are able to |
| broadband phone. | | | | give your address, 911 services can still be contacted. |
| VoIP is publicized to have huge savings over standard | | | | The trouble only begins if you are unable to give your |
| telephone usage. Is this a true statement? There is | | | | address for some reason; however, some VoIP |
| usually a monthly charge for the use of VoIP, but | | | | providers have a list of addresses where the VoIP is |
| "calls" from VoIP device to VoIP device are at no | | | | used for the purpose of helping route emergency |
| charge. The monthly fee is to "call" standard phones. | | | | services. It may be useful to keep a plain old telephone |
| Because the internet is worldwide, there is generally no | | | | available for any unexpected failures. |
| long distance charges applied to the accounts. The | | | | VoIP solutions are the hardware and software items |
| service includes features such as 3-way calling; call | | | | available for VoIP that includes such items as IP |
| waiting, call forwarding, caller ID, and automatic redial | | | | phones, CPE gateways, high density gateways, and |
| for no additional fees. If your phone service includes | | | | VoIP terminal adapters. The CPE gateways utilize an |
| these features, then VoIP could definitely save you | | | | Ethernet cable to connect to the DSL cable modem |
| money. | | | | for residential service, uses the LAN line to connect to |
| There are a few drawbacks to using VoIP for | | | | DSL modems, or incorporates DSL with the LAN line |
| residential "phone" service. Have you ever been surfing | | | | automatically for commercial use. |
| the internet and then suddenly your web page is no | | | | Standard phone lines can be used to hook up VoIP |
| longer available? Because VoIP depends on internet | | | | allowing you to use a portable phone handset. If your |
| technology to transmit voice data to either a VoIP | | | | company is going to grow, it may be possible to hook |
| device or telephone, when there is a hiccup with the | | | | up to the existing switchboard equipment, making it |
| internet, DSL, or cable services, the ability to use the | | | | easier to train your employees. Whatever the size of |
| internet for "calls" is rendered useless or at the very | | | | your company or whether you decide to have VoIP |
| least delayed. Another drawback can be a power | | | | as your residential phone, VoIP solutions are necessary |
| failure; however, if you have a backup power supply | | | | to make your "calls" successful. |
| such as a generator, the failure will not hinder your | | | | |