| Benefits of Voice Over IP | | | | It is cutting edge technology that can adapt to the |
| Many people are able to talk at the same time by | | | | new need for accessibility |
| many services, which makes it easy to conduct a | | | | Disadvantages of Voice Over IP |
| conference call | | | | Some security concerns are there including |
| VoIP minimizes the requirement for traditional | | | | infrastructure. This also increases the responsibility of |
| telephone services and users are able to use their | | | | the IT Department |
| broadband service for all of their communication | | | | Power Outages may impact service since there is |
| requirements | | | | no back up power source for most of the VOIP |
| Generally, VoIP provides a quality connection | | | | services |
| There is no additional fee for services in many | | | | No directory assistance there may be like 4-1-1 |
| cases like as long distance and out of network calls | | | | readily available for all VOIP services |
| which is useful for international connections | | | | This kind of service mainly depends on the service |
| As a security measure, encryption is used | | | | provider and not mainstream standards of service |
| VoIP Business Phone Systems provides more and | | | | There is vulnerability about the " the protocols, |
| more advanced services than traditional telephones | | | | operating systems, the phones and their software" |
| services | | | | For hatching into conversations, there is vulnerability |
| VoIP Business Phone Systems increases cost | | | | The setup in the VoIP infrastructure is at risk for |
| efficiency especially on long distance calling which also | | | | wire-tapping |
| raises the number of calls that can be made | | | | Computer viruses and bugs also at a risk for VoIP |
| Big organizations can use an internal enterprise | | | | Business Phone Systems |
| phone network which enables lower maintenance fees | | | | From different computers, there has been some |
| and cheap communication to remote branches and | | | | inconsistency in routing to the same source |
| sites of the organization | | | | There are switching costs to switch systems over |
| By combining both telephone and data services | | | | to VoIP phone systems. This mainly involves building a |
| together, there may be a more streamlined approach | | | | stronger network |
| to troubleshooting which makes it possible to use just | | | | This new technology threatens to end the |
| one vendor for all communication requirements. It could | | | | requirement for long distance carriers, many telephone |
| also minimize training costs | | | | companies rely on for a main portion of their earnings |
| VoIP phone systems set up as well as upgrades | | | | VoIP does not have a standard protocol setup at |
| are easy to implement | | | | this time. |