Your Business Phone System Checklist

p>If you're setting up a business phone system, you'vecallers over the phone would probably prefer VoIP
probably already realized one thing -- your businessservice with hold music and queued calling.
network will have very little in common with the3. Count to (and on) 800.
system you use at home. In other words, you're not inInvesting in a VoIP hosted phone system is the perfect
Kansas anymore. Feeling lost? Not to worry. Ourtime to get your company set up with a business toll
handy checklist should give you an idea of what tofree number. Even if all of your clients are local, a toll
look for in a business phone service:free number (beginning 1-800, -877, etc.) will increase
1. Go VoIP (or go home)the credibility of your business. Believe it or not, toll free
Your standard phone system might work just fine atnumbers have been shown to increase consumer
home, but for most businesses, investing in a VoIPconfidence and, in some cases, even boost sales. Plus,
network is a wiser decision. Short for Voice-over IP,most VoIP providers offer vanity numbers as well, so
VoIP technology makes it possible to send and receiveyou can create a memorable number featuring your
phone calls over your office's high speed internetcompany's name. If you already have a business toll
connection -- you know, that thing you're alreadyfree number, be sure to find a VoIP provider that can
paying for. Plus, VoIP service allows for freetransfer your number to your new account.
in-network calls, affordable long distance, and a variety4. Plan for the future.
of other features.In business, anything can happen. In the next five years
2. Speaking of featuresyour business could double in size, or perhaps be
Features are an important part of any VoIP hostedreduced to a much smaller staff. To prepare for the
phone system, and they can help you tell a good dealunpredictable, choose a VoIP business phone system
from a great deal when you're shopping around forwith a flexible plan that will accommodate your
providers. There are a few basic features that everychanging needs. Even if your company winds up
company should offer -- conference calling, voicemail,opening a new branch on the other side of the
call screening, and call forwarding, to name a few.country, the right VoIP provider will be able to expand
After these basics, consider the needs of your specificyour network to include both locations.
business. For example, a company with a largeFollow these four tips, and you'll be well on your way
amount of international clients might require a plan withto investing in a business phone system that will allow
free long distance. Alternatively, a business thatyour company to prosper.
provides most of its customer service to domestic