| With the advent of globalisation, business activities are | | | | services and reseller programs. Their business |
| no longer restricted to any one part of the country | | | | solutions are especially beneficial to business entities |
| where the business entity has set up its corporate | | | | like contact centres, call back services, call shops and |
| office. Rather, a business could easily have buyers, | | | | calling card companies. Being a flexible technology, it |
| dealers and customers spread across the globe. Also, | | | | remains the favorite of every sector of the industry. |
| there has been a considerable change in the way a | | | | Established service providers of VoIP telephony offer |
| business functions these days. For instance, with | | | | special customised white label reseller program for |
| government policies to safeguard the interest of the | | | | resellers of voice over IP. This entitles resellers to other |
| consumers becoming more stringent, and in the wake | | | | benefits, besides the advantages of a standard |
| of competition, customer satisfaction has become the | | | | program. The major benefit of this program is that |
| topmost priority for business houses. Remaining in | | | | resellers get the right to resell their service to their |
| constant contact with their clients would on the flip side | | | | clients using their existing brand, thereby increasing their |
| mean increasing phone bills, a common problem faced | | | | product line, and it also gives them a platform to |
| by most business houses, both growing and | | | | project themselves as a player of telecommunication. |
| established. This is precisely the reason why | | | | All this is possible without putting in millions of dollars as |
| increasingly large number of businesses are turning | | | | investment required for initial start up, and without any |
| towards IP telephony and leaving the age-old traditional | | | | increased workload in the form of process or technical |
| public switch telephony network. | | | | requirement. |
| The advantage of VoIP telephony is not restricted to | | | | This makes it incredibly profitable to venture into this |
| just being cost-effective. It also increases the overall | | | | rising new field by taking services from a provider who |
| productivity of the business and unifies the entire | | | | would offer best rates and quality service, along with |
| ongoing communication. Most of the established | | | | initial technical training necessary to understand the |
| service providers of VoIP offer business solutions, | | | | working of voice over IP. |
| voice over IP telephony services, wholesale carrier | | | | |